EMS News
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New year, new EMS Cooperative Business Plan
- Positioning EMS for Growth
2017 marks the start the new EMS Cooperative Business Plan 2017-2020, 'Positioning EMS for Growth'. The Plan was approved by all EMS Cooperative members by consensus as it represents a way to provide customers with a express mail service that meets their needs.
It’s now time for members to act to meet the vision for EMS as 'A global postal network with end-to-end, date-certain reliability'. EMS is the fastest postal product and the KPIs in the Business Plan reflect the key product features required by EMS customers: reliability, visibility, customer responsiveness and value for money.
To further reinforce the importance of the new Business Plan, during 2017 all six regional symposia for senior managers will take its title ‘Positioning EMS for Growth’. The regional symposia will emphasize meeting Business Plan KPIs and end-to-end service performance excellence, particularly transport improvement. Business Plan symposia are planned to support members around the world: Arab regions (March); Africa (April); Europe (April); Caribbean: (May); Americas (June) and Asia Pacific (July).
The global growth in e-commerce offers a significant opportunity for EMS operators and the plan sets out a clear vision on how to grow EMS global business. Any EMS Cooperative member that needs further assistance on the new Business Plan should to contact their EMS Regional Coordinator.
For more information:
- Members of the EMS Cooperative
- Regional EMS Coordinators (for members only)
- EMS Rules of Procedure (for members only)
- EMS Cooperative Business Plan 2017-2020 (for members only)