Customer service enquiries

If you have a customer service question please contact your EMS call centre:

EMS Network

EMS customers can track their EMS items: EMS tracking.

For answers to general EMS queries, EMS customers should contact the appropriate EMS Customer Service Department.

The operators marked with an asterisk * offer an EMS inward delivery service only.

Worldwide EMS Operators

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EMS Operators per region


Arabic Countries

Country or territoryEMS OperatorLogoMembers
AlgeriaAlgerie Post - E.M.S Service champion-posteAlgerie Post - E.M.S Service champion-posteFull member
BahrainBarid Mumtaz (Express Mail)Full member
DjiboutiLa Poste de DjiboutiFull member
EgyptEgypt Post - Express Mail (EMS)Full member
IraqIraqi PostNon-member
JordanJordan Post Company - EMSJordan Post Company - EMSFull member
KuwaitKuwaitFull member
LebanonLibanPostImport member
LibyaLibya Post EMSLibya Post EMSNon-member
MauritaniaMAURIPOST EMS – Société Mauritanienne des PostesMAURIPOST EMS – Société Mauritanienne des PostesFull member
MoroccoEMS Chronopost International MarocEMS Chronopost International MarocFull member
OmanOman PostOman PostNon-member
QatarEMS - Mumtaz PostFull member
Saudi ArabiaSaudi PostSaudi PostFull member
SudanPoste Rapide EMSFull member
Syrian Arab Rep.Syrian PostSyrian PostFull member
TunisiaRapid-Poste TunisieRapid-Poste TunisieFull member
United Arab EmiratesEmirates Post - Mumtaz Post EMSEmirates Post - Mumtaz Post EMSFull member
YemenYemen Post EMSYemen Post EMSNon-member

Arabic Countries

There are currently no broadcast for this region: Arabic Countries.

Arabic Countries

There are no key contact for the selected region.