Customer service enquiries

If you have a customer service question please contact your EMS call centre:

EMS Network

EMS customers can track their EMS items: EMS tracking.

For answers to general EMS queries, EMS customers should contact the appropriate EMS Customer Service Department.

The operators marked with an asterisk * offer an EMS inward delivery service only.

Worldwide EMS Operators

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EMS Operators per region



Country or territoryEMS OperatorLogoMembers
AnguillaAnguilla Postal Service - EMSFull member
Antigua and BarbudaAntigua and Barbuda PostAntigua and Barbuda PostFull member
ArubaPost Aruba - EMS Full member
BahamasBahamas Postal Service - EMSBahamas Postal Service - EMSFull member
BarbadosBarbados PostBarbados PostFull member
BelizeBelize Postal Service EMSBelize Postal Service EMSFull member
BermudaInternational Data Express - BermudaInternational Data Express - BermudaFull member
Cayman IslandsCayman Islands Postal ServiceCayman Islands Postal ServiceFull member
CuraçaoCpost International N.V - EMSCpost International N.V - EMSFull member
DominicaDominica PostFull member
GrenadaGrenada Postal CorporationGrenada Postal CorporationFull member
GuyanaGuyana Postal CorporationFull member
HaitiHaitiFull member
JamaicaJamaica Post - International Express Mail (EMS)Jamaica Post - International Express Mail (EMS)Full member
Saint Christopher and NevisSt. Kitts & Nevis Postal ServicesFull member
Saint LuciaSaint Lucia Postal Service - Express Mail Service (EMS) Saint Lucia Postal Service -  Express Mail Service (EMS) Full member
Saint MaartenSaint Maarten - EMSFull member
Saint Vincent and the GrenadinesEMS VinpostFull member
SurinameSurpostImport member
Trinidad and TobagoTrinidad and Tobago Postal Corporation (TTPOSA)Trinidad and Tobago Postal Corporation (TTPOSA)Full member
Turks and Caicos IslandsTurks and Caicos PostNon-member


There are currently no broadcast for this region: Caribbean.


There are no key contact for the selected region.