Customer service enquiries

If you have a customer service question please contact your EMS call centre:

EMS Network

EMS customers can track their EMS items: EMS tracking.

For answers to general EMS queries, EMS customers should contact the appropriate EMS Customer Service Department.

The operators marked with an asterisk * offer an EMS inward delivery service only.

Worldwide EMS Operators

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EMS Operators per region


Latin America

Country or territoryEMS OperatorLogoMembers
ArgentinaCorreo Argentino - EMSFull member
BoliviaCorreos BoliviaCorreos BoliviaNon-member
BrazilCorreios do BrasilCorreios do BrasilFull member
ChileCorreos Chile - EMSFull member
Colombia4-72 La Red Postal de Colombia - EMSFull member
Costa RicaCorreos de Costa RicaCorreos de Costa RicaFull member
Cuba *Correos de CubaImport member
Dominican RepublicINPOSDOM – Instituto Postal Dominicano EMSINPOSDOM – Instituto Postal Dominicano EMSFull member
EcuadorEcuador EMSFull member
El SalvadorEMS El Salvador PostEMS El Salvador PostFull member
Falkland Islands (Malvinas)Falkland Islands (Malvinas)Non-member
Guatemala *GuatemalaNon-member
Honduras (Rep.)HONDUCOR - EMS HondurasHONDUCOR - EMS HondurasNon-member
MexicoMexico EMSFull member
NicaraguaCorreos de NicaraguaFull member
Panama (Rep.)Correos de PanamáCorreos de PanamáFull member
ParaguayCorreo Nacional Paraguayo - EMSCorreo Nacional Paraguayo - EMSFull member
PeruSerpost - Express Mail ServiceSerpost - Express Mail ServiceFull member
UruguayCorreo UruguayoFull member
VenezuelaIPOSTEL – Instituto Postal Telegráfico de VenezuelaFull member

Latin America

There are currently no broadcast for this region: Latin America.

Latin America

There are no key contact for the selected region.